Transcend People Limited | Inside Outsourcing


TPL Brain Food
November 19, 2009, 3:20 am
Filed under: Our TPL Team Members, Vietnam

It certainly is not Campbell’s but the traditional Vietnamese dish of pho is just as comforting and delicious. Only a few doors down from Transcend People Limited is a branch of the international franchise Pho 24 which was recently named the best place in the world to eat Pho, a place TPL employees are fortunate enough to eat multiple times per week. Pho is Vietnam’s signature dish consisting of a hearty beef broth, white rice noodles and delicately sliced beef or chicken and can be found on any street, any time, day or night. Although everyone has their own favorite pho spot, Pho 24 is the most popular establishment serving this traditional dish. On your next visit make sure to make pho tasting a priority, even Bill Clinton did!

Can’t make it over to Vietnam? Try pho in the states! Any Vietnamese restaurant will serve this dish to the masses, if you’re lucky at all hours. In San Francisco there is even a pho challenge. The winner gets their picture on the wall…that is after finishing 2 lbs of noodles and 2 lbs of beef in under an hour.



Staff and Training
June 26, 2008, 12:28 am
Filed under: Our TPL Team Members

If you haven’t been to the About page of our website yet, here are some interesting facts about our BPO staff:

  1. 83% are female
  2. 75% are between 23-25 years old
  3. 32% graduated with majors in English and 24% with majors in Business Administration
  4. 69% are currently pursuing or have obtained a second degree (undergraduate and graduate)
  5. 28% of those pursuing second degrees are obtaining degrees in English, 22% in Business Administration, and 17% in Economics
  6. 70% are pursuing or have pursued additional English courses outside of work
TPL Staff

A Few of Our BPO Professionals!

We collected this information a few weeks ago, after conducting an in-house survey on staff development. We were just as surprised as you may be to learn that 69% of staff were pursuing or have obtained a second degree. It’s just another indication of how motivated our BPO staff are. We don’t know how they balance a full-time work schedule with school but we’re really proud of them!



Internet Retailer Conference and Exhibition 2008
June 4, 2008, 9:16 am
Filed under: Conferences & Exhibitions, Our TPL Team Members

The launch of this blog is timed with the launch of our new website – and our first big marketing push in the US, where most of our clients are based. That’s going to be taking place next Monday-Thursday at the 4th annual Internet Retailer and Conference Exhibition (IRCE) in Chicago, Illinois.

Four of us will be catching a 20-hour flight this Friday morning out of Ho Chi Minh City’s airport. We’ll be attending the IRCE show as exhibitors, and manning the TPL booth at the IRCE exhibition hall, along with hundreds of other internet retailer solutions providers.

(Included in our group is one young Vietnamese staff by the name of Thu. She’s been with us for over three years and now serves as one of two staff supervisors. Thu’s never left the country before, so you can imagine how excited she is – and how excited we are for her! )

We’ve been preparing for this huge show over the past several months. Our goal at IRCE is to increase awareness about TPL, specifically for internet retailers. And, as we’ve been working with several internet retailers already – taking over business processes such as photo editing, order processing, and product listings – we know we can make a really strong case for our BPO services.

Stay tuned for a post from the exhibition floor!